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At Mementix, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you use our digital ticket storing app, Mementix. By using Mementix, you agree to the practices described in this Privacy Policy. We may update this policy from time to time, and any changes will be effective upon posting the revised policy on our website and app. Please review this Privacy Policy regularly to stay informed about how we handle your information.
Information We Collect:
a. Personal Information: When you create an account on Mementix, we may collect information such as your name, email address, and phone number to identify and authenticate you. You have the option to link your social media accounts for a faster and more seamless registration process, but we will only collect
the information necessary to provide our services.
b. Ticket Information: To enable ticket storage and management, we may collect details related to your digital tickets, including but not limited to event names, dates, times, locations, ticket numbers, and ticket barcodes/QR codes.
c. Event Information and Media: To enable event storage and event management, we may collect details related to your events, including but not limited to event names, dates, times, locations. To enable collection of memories from events, we may collect media related to your events, including pictures, videos, PDFs and other media.
d. Usage Data: We may collect information about your interactions with the app, such as the pages
you visit, the features you use, and the actions you take while using Mementix.
How We Use Your Information:
a. Ticket Storage and Management: We use your ticket information to provide the core functionality
of our app, allowing you to store, organize, and manage your digital tickets conveniently.
b. Account Communication: We may use your email address or phone number to send you account-related communications, including product updates, new features, app improvements, and security or service-related alerts. These communications may be delivered via email, SMS/text message, or in-app notifications. You may opt out of SMS/text messages at any time by replying “STOP,” though you may continue to receive essential account or service-related messages where permitted by law.
c. App Personalization: With your consent, we may use your usage data to personalize your app experience, offering relevant recommendations and features that suit your preferences.
d. Improving our Services: We use collected data to analyze app performance, identify issues, and enhance the overall user experience.
e. Marketing: With your explicit consent, we may use your data to send you promotional materials about
our services, special offers, or updates.
Data Sharing and Disclosure:
a. Service Providers: We may share your data with third-party service providers who assist us in operating the app and delivering our services. These providers are bound by strict confidentiality agreements and are not allowed to use your data for any other purpose.
b. Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests.
c. Protection of Rights: We may share your data when necessary to protect the rights, safety, or property
of Mementix , our users, or others.
Data Security:
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please understand that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Choices and Rights:
a. Account Information: You can review and update your account information within the app settings.
b. Communication Preferences: You can manage your communication preferences by adjusting your notification settings within the app or through your account.
c. Data Deletion: You may request the deletion of your account and associated data. Please note that certain data may be retained for legal and operational purposes.
d. Opt-Out: You can opt-out of receiving promotional emails by following the unsubscribe instructions included in those emails.
Children's Privacy:
Mementix is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected information from
a child under 13, we will take appropriate steps to delete such information.
Contact Us:
If you have any questions, concerns, or requests related to this Privacy Policy or your data, please contact us at support@mementix.com.
By using Mementix, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. We appreciate your trust in Mementix to help you store and relive your live event memories.
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The app should be in the Apple App Store soon.
